Privacy Policy
Last Updated: July 17, 2025
At Misty Mountain Plantation Resort, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with us via our website, in person at our resort, or through other official communication channels.
1. Information We Collect
We may collect various types of personal information, including:
Identity Information: Name, gender, date of birth, nationality.
Contact Information: Email address, phone number, mailing address.
Booking & Stay Details: Check-in/check-out dates, room preferences, travel companions.
Payment Information: Credit/debit card details or other payment method details.
Technical Data: IP address, browser type, device information, cookies, and analytics data.
Marketing Preferences: Information about your interests and communication preferences.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process bookings and reservations.
To personalise your experience at our resort.
To provide customer support and respond to your queries.
To send confirmation, updates, promotional offers, and newsletters (you may opt out at any time).
To improve our website functionality, services, and overall customer experience.
To ensure security, legal compliance, and fraud prevention.
3. Sharing Your Information
We do not sell your information. We may share your information with:
Trusted third-party service providers (e.g., payment gateways, booking platforms) to facilitate your reservation and stay.
Legal authorities, if required by law or to protect our rights and property.
4. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience. You may choose to disable cookies in your browser settings, but this may impact site functionality.
5. Data Security
We implement industry-standard security measures to protect your personal information. However, no system can be completely secure, and we cannot guarantee the absolute security of your data.
6. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Access or request a copy of your personal data.
Correct inaccurate information.
Request deletion of your data.
Object to or restrict processing.
Withdraw consent (where applicable).
To exercise these rights, please contact us.
8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be posted on our website, along with the effective date.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Misty Mountain Plantation Resort
Email: sales@mistymountain.in
Phone: +91 9447848123
Thank you for trusting Misty Mountain Plantation Resort with your information. We are committed to respecting and protecting your privacy.